Outbound Webhook: Example – Escalation Failed
In this example, we’ll create the webhook that will send Integromat Make a message when… Read More »Outbound Webhook: Example – Escalation Failed
In this example, we’ll create the webhook that will send Integromat Make a message when… Read More »Outbound Webhook: Example – Escalation Failed
In this KB, we’ll walk you through integrating Rocketship with Microsoft Teams via Rocketship Webhooks.… Read More »Outbound Webhook: Integrating Rocketship with Microsoft Teams
Following are the fields we currently support when a webhook is executed. If you would… Read More »Outbound Webhook: Supported Fields in Webhooks
In this KB, we’ll walk you through integrating Rocketship with the popular no-code platform Integromat… Read More »Outbound Webhook: Integrating Rocketship with Integromat Make
Webhooks are a powerful mechanism for enabling communication between different applications in real-time. They allow… Read More »Outbound Webhook: Understanding Rocketship Webhooks
Rocketship has a feature “TicketGuard” that will review and identity “abandoned” tickets. An abandoned ticket… Read More »Understanding Why Rocketship Flagged an Abandoned Ticket
Our Fixed Appointment module locks an event to a defined day/time on both your calendar… Read More »How to configure the email address used for Fixed Appointment Calendar Invites
Rocketship supports fully automated dispatch & escalations using our escalation rule “Automatic Evaluation” policies. An… Read More »Automating Dispatch & Escalations with Webhooks
Automatic Evaluations enable Escalation Rules to trigger automatically instead of waiting on a manual execution… Read More »How to enable Automatic Evaluation in an Escalation Rule
This KB is specific to Escalation Triggers where Autotask will send a webhook message to… Read More »Triggers: Create Autotask Ticket Callout Webhook
UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN
In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.
