How to track Rocketship’s Autotask API Activity
You can get a report of how many API calls Rocketship is making to your… Read More »How to track Rocketship’s Autotask API Activity
You can get a report of how many API calls Rocketship is making to your… Read More »How to track Rocketship’s Autotask API Activity
You can require that a Resource declare the reason they are declining a Service Call.… Read More »Requiring a Resource to Declare Reason for Declining a Service Call
You can require that a Resource declare the reason they are cancelling a Service Call.… Read More »Requiring a Resource to Declare Reason for Cancelling a Service Call
When interacting at the ticket-level, your team can issue instructions to Rocketship via the Rocketship/CMD… Read More »Restrict Rocketship/CMD Buttons
This article describes steps to take when the Autotask API connection fails. You will be… Read More »Troubleshooting Autotask Connections in Rocketship
If you’ve configured the Rocketship widget in an Autotask Dashboard, you can view the Rocketship… Read More »How to view another Resource’s Rocketship WorkBoard in Autotask
This article describes how to fully integrate Rocketship into the workflow of your team inside… Read More »_ Setup Rocketship in Autotask _
This article describes how to create a full-screen dashboard in Autotask for the Rocketship WorkBoard.… Read More »Setup Rocketship in Autotask Dashboard
This article describes how to enable Rocketship in the Autotask Integration Center. It is part… Read More »Enabling Rocketship in the Autotask Integration Center
This article describes how to configure a new Ticket Insight for Rocketship’s /CMD board. When… Read More »Setup Rocketship in Autotask Ticket Insight
UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN
In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.
