Rocketship MSP Blog

Autotask

Notify Ticket Contact of Internally Created Ticket in Autotask

Sometimes you want to create a ticket for a client in Autotask opposed to the client creating one...

Beth's Blog

How to troubleshoot popups not working in Autotask

To ensure correct functionality of the Autotask PSA platform, it is recommended to enable pop-ups...

Beth's Blog

How to verify your web browser is setup for Autotask

Autotask PSA is browser-independent and currently supports (both 32-bit and 64-bit) Chrome, Edge,...

Press Release

Giant Rocketship releases rocketRTM, an MSP-centric recurring task solution for helpdesks, NOCs, and SOCs.

Baton Rouge, LA – As MSPs continue to struggle with increased helpdesk volume — while also trying...