Ignite Helpdesk Profitability in Autotask with AI
We reduce labor cost per ticket, eliminate administrative grind, and boost customer retention with faster time-to-close.
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Rocketship turbocharges MSP helpdesk profitability in Autotask with AI.
Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions.
Automate Dispatch & Escalations
Automate ticket assignment based on skills and availability with SmartDispatch.
Integrate Calendars with Remotes & Onsites
Effortlessly schedule appointments, including travel time for onsites, with SmartMeetings.
Optimize Team Workload
Transform team workload management with Rocketship's SLA-driven SmartWorkQ.
Defend Helpdesk SLAs
Prevent SLA violations with our AI-driven predictive solution SLA Sentinel.
Identify Abandoned Tickets
Eradicate forgotten customer support tickets with TicketGuard.
Encode Business Processes
Accelerate process and enforce procedures with forms via SmartWorkflows.
Simplify Recurring Tickets
Enhance process and save time with TicketRecur.
Rocketship revolutionizes helpdesk operations in Autotask with AI.
Meet Rocketship, the AI-powered platform that supercharges helpdesk profitability. Say goodbye to manual ticket management and enjoy reduced labor costs per ticket. Join us today for a more profitable helpdesk.
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What can Rocketship
do for you?
- Skill-based assignments
- Tiered escalations
- Eradicate orphan tickets
- Prevent SLA violations
- Optimize workloads
- Improve handoff notes
- Better dispatch calendar
- No more ticket editing
30 Days
Trusted worldwide by MSPs using Datto Autotask
“Rocketship has been a game-changer for our team. We’ve stopped wasting time managing tickets in Autotask and can now focus on working them and providing exceptional customer support. It’s given us the freedom to devote more time to our customers, ensuring their needs are met quickly and efficiently. Rocketship is a true lifesaver for our helpdesk operations.”
Francis Dean, VP, BoldIT, GmbH
Embed and Extend Autotask
Experience seamless integration into Autotask with our embedded dashboard and ticket insights, eliminating the need for retraining.
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