Solve your SLA problem.

You can ensure hassle-free SLA compliance by getting work to the right people at the right time effortlessly with Rocketship for Autotask.

Rocketship turbocharges MSP profitability.

Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions.

Automate Dispatch & Escalations


Automate ticket assignment based on skills and availability with SmartDispatch.

Integrate Calendars with Remotes & Onsites

Effortlessly schedule appointments, including travel time for onsites, with SmartMeetings.

Optimize Team Workload


Transform team workload management with Rocketship's SLA-driven SmartWorkQ.

Defend Helpdesk SLAs



Prevent SLA violations with our AI-driven predictive solution SLA Sentinel.

Identify Abandoned Tickets

Eradicate forgotten customer support tickets with TicketGuard.

Encode Business Processes

Accelerate process and enforce procedures with forms via SmartWorkflows.

Simplify Recurring Tickets

Enhance process and save time with TicketRecur.

Watch Our Founder in These Interviews

Rocketship revolutionizes helpdesk operations in Autotask with AI.

Meet Rocketship, the AI-powered platform that supercharges helpdesk profitability. Say goodbye to manual ticket management and enjoy reduced labor costs per ticket. Join us today for a more profitable helpdesk.

What can Rocketship
do for you?

Try Rocketship Risk Free

All features are enabled and ready for launch!
30 Days

Trusted worldwide by MSPs using Kaseya Autotask

We’ve been using Giant Rocketship for about 4 months now and I highly recommend. Our main issue centered around ticket assignment. We had tickets that would come in and not get assigned right away, meaning that when our guys got the ticket 30 to 60 min had already been eaten away from their SLA. Rocketship has helped tremendously on assigning tickets to the right engineer.

 

Matt, InfoTank

Embed and Extend Autotask

Experience seamless integration into Autotask with our embedded dashboard and ticket insights, eliminating the need for retraining.

Image of Rocketship Ticket Insight

© Copyright Giant Rocketship, Inc. 2024. All Rights Reserved.

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.