Autotask provides several ways to get help while using its platform: Context-sensitive help. When...
The Calendar icon is located on the Autotask main navigation menu. The Calendar defaults to...
The Community Online icon located on the Autotask main interface is the place to connect with other...
There will be times in Autotask when you need to quickly revisit a page (for example you are the...
The Recent Items feature resides on the Autotask main navigation menu and expands to show by...
There are times you want a WFR to trigger only after a ticket sits “idle” for a certain amount of...
Learn how to set up Autotask holiday auto-replies using Holiday Sets, Internal Locations, and...
Sometimes you’ll need to create a Ticket in Autotask but not have a Ticket Contact assigned. But,...
Sometimes you want to create a ticket for a client in Autotask opposed to the client creating one...