At the top of the Autotask PSA (Professional Services Automation) interface, you will see the main...
The Search field in the Autotask main interface lets you search for a variety of features right...
If you merge two tickets, you’ll want to notify the original Ticket Contact so they know what...
Sometimes you’ll need to create a Ticket in Autotask but not have a Ticket Contact assigned. But,...
Sometimes you want to create a ticket for a client in Autotask opposed to the client creating one...
To ensure correct functionality of the Autotask PSA platform, it is recommended to enable pop-ups...
Autotask PSA is browser-independent and currently supports (both 32-bit and 64-bit) Chrome, Edge,...
Baton Rouge, LA – As MSPs continue to struggle with increased helpdesk volume — while also trying...