Managing inventory and procurement in Autotask can be an effective solution for running a basic procurement workflow if you are not using accounting software with inventory tracking capabilities or a specialized inventory tracking system. You can keep track of inventory, issue purchase orders, and manage your entire procurement workflow from purchasing to installation at the customer site, all in Autotask.
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About Inventory
If your company needs to keep certain items on hand to respond quickly to customer issues, Autotask’s Inventory feature provides a solution for you. You can:
- Set up and manage inventory in various inventory locations
- Check availability and reserve or pick inventory items when creating a contract, project or ticket charge
- Generate and manage purchase orders and receive purchases into inventory
- Transfer inventory items between inventory locations and to customers
- Manage swapping one asset for another
About Procurement
Procurement is a set of features that is available as an add-on to Inventory in Autotask. Enabling Procurement streamlines purchasing, receiving and delivery of items, and integrates sales with the final delivery of items. Here is an overview of the process:
- When an opportunity is closed, a sales order that tracks product charges through delivery is automatically created
- Inventory items can be reserved from a quote
- Items are automatically moved from purchasing to receiving to delivery and shipping based on status
- Stakeholders are automatically notified at each step
Note: Inventory can be used with or without Procurement features.
Learn more about how to get the most out of Autotask with our Introduction to Projects in Autotask post.