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Updating the Autotask Ticket Due Date when creating Service Calls
Rocketship supports updating the ticket due date when creating service calls (via Fixed and Flex Appointments, known as Firm and Tentative Appointments for Pax8 customers) via macros. Additionally, you can trigger ticket due date updates via any macro, not only the ones used by Fixed/Flex Appointments.
Refer to the following KB on this topic: