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Updating the Autotask Ticket Due Date when creating Service Calls

Rocketship supports updating the ticket due date when creating service calls (via Fixed and Flex Appointments, known as Firm and Tentative Appointments for Pax8 customers) via macros. Additionally, you can trigger ticket due date updates via any macro, not only the ones used by Fixed/Flex Appointments.

Refer to the following KB on this topic:

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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