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Restricting Access to Rocketship

You may not want all of your team to have access to Rocketship. For example, perhaps you have a dedicated sales or accounting employee that does not schedule, or get scheduled, via the helpdesk.

In Rocketship, access to screens and features is managed via licenses. If you remove a license from a user, then they will no longer have access to Rocketship. Instead, they will be presented with a “you are not licensed” screen instead. This prevents them from interacting with the platform.

To add/remove licenses to a user, refer to the article below.

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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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