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Restrict Rocketship/CMD Buttons

When interacting at the ticket-level, your team can issue instructions to Rocketship via the Rocketship/CMD screen. (Refer to screenshow below for an example of a Rocketship/CMD screen.)

You can control which buttons your team can see in this screen via the Admin site.

  1. Log into Rocketship Admin
  2. Go to Account->Personalization
  3. Scroll down to Workboard Allowed Actions
  4. Enable/Disable the relevant buttons/actions
You can disable the ability for users to see some Rocketship features as needed.
You can disable the ability for users to see some Rocketship features as needed
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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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