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Category - SmartWorkQ: Team Workload Scheduling

Customizing the Sort Order of Next Activities

Learn how to adjust the Next Activities sort order in Rocketship to effectively manage technician tasks. Choose from various options based on your site's needs. Update the setting easily through the Admin Portal. Understand the sorting logic and how it impacts past due tickets. Special considerations for tickets without SLA resolutions and legacy customers.
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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

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Upcoming webinar on the power of Kanban in Autotask!

How to (Autotask) Kanban Like a Pro
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In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.