Updating the Autotask Ticket Due Date when creating Service Calls

Rocketship supports updating the ticket due date when creating service calls (via Fixed Appointments and Next Activities, known as Firm and Tentative Appointments for Sealevel Operations/Pax8 Academy customers) via Workflows. Additionally, you can trigger ticket due date updates via any Workflow, not only the ones used by Fixed Appointments and Next Activities.

Refer to the following KB on this topic: