Skip to content
Knowledge Base Help Center

Rocketship/Autotask session is terminated

You may encounter at times an error message that pops up whenever you try to login, click on the Rocketship widget/insights, or by using any of the features that are inside Rocketship.

This may be due to a number of reasons, including the browser you’re using. If you’re using Firefox, please follow this KB article instead. If not, please follow the steps below:

  1. Ensure that your browser is up to date.
  2. Clear your cookies/cache
  3. Restart your browser and try to log back in.

Please note that this a front-end issue and has nothing to do with the Autotask engine/our backend systems. However, if you still encounter issues and are unable to login, please contact us here.

Table of Contents


In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

Share via
Copy link
Powered by Social Snap