Outbound Webhook: Example – Service Call Monitor

In this example, we’ll create the webhook that will send Integromat Make a message when Service Call Monitor detects an issue. This message can then be routed via no-code to you via email, to MS Teams, etc.

Setup the Webhook Sender and Receiver

1. Create your listener in Integromat (the receiver) so that it is waiting for a webhook call
2. Create a new webhook named “Integromat Notification” in Rocketship (the sender)
3. For the URL, set that to the Integromat webhook you created
4. For the POST data field define it as shown below and then click Save.

{
"liveID": "{{event.liveID}}",
"description": "{{event.description}}",
"duration": "{{event.duration}}",
"startDateTime": "{{event.startDateTime}}",
"endDateTime": "{{event.endDateTime}}",
"ticketLiveID": "{{ticket.liveID}}",
"ticketNumber": "{{ticket.ticketNumber}}",
"ticketTitle": "{{ticket.title}}",
"resourceLiveID": "{{resource.liveID}}",
"resourceUserName": "{{resource.userName}}"
}

Great! We’ve defined our webhook. Feel free to click the Test Webhook button. It will send the content to your Integromat instance.