Knowledge Base Help Center
Categories
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Onboarding: Initial Setup8
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Onboarding: End User Training8
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SmartDispatch: Dispatch & Escalations8
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SmartWorkQ: Team Workload Scheduling8
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SmartMeetings: Meeting Booking8
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TicketRecur: Recurring Tickets2
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SmartWorkflows: Workflow & Form Engine8
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SLA Sentinel: SLA Outcome Prediction4
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Dashboards: Agent WorkBoard8
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Dashboards: DispatchBoard5
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TicketGuard: Abandoned Ticket Protection2
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CRM Search Engine4
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FAQs8
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Webhooks and Triggers7
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Pax8 Academy Users4
In Rocketship, for a user to use any feature of Rocketship they must be assigned a license. In this KB, we’ll walk you through how to manage license assignment.
- Log into Rocketship Admin
- Click on Users in the left sidebar
- Click the View icon on the relevant user
- Enable/Disable the license via the License action button
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