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How do I impersonate other Rocketship user workboards?

As a service manager or administrator, you want to be able to impersonate a resources’ workboard to see exactly what is going on from their end/view. We’ve made it easily accessible and straightforward and it’s available right in the Rocketship dashboard!

In order to impersonate a resource:

  1. Login to your Rocketship Dashboard
  2. Go to the HUD
  3. Scroll down till you see ‘Resource WorkBoards’
  4. Select a resource to impersonate

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UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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