Introduction to Projects in Autotask
A project can be defined as a carefully planned series of tasks required to meet… Read More »Introduction to Projects in Autotask
Elizabeth Canterbury
3 Places to Hire the Best MSP Staff
You need to hire MSP staff who possess the tech skills needed to solve complex technical problems and the soft skills that allow for easy customer communication. To provide some guidance, this post offers 3 popular platforms in helping you find ideal candidates.
Introduction to Tickets in Autotask
Tickets in Autotask are used to track support issues, service requests, incidents, and problems for… Read More »Introduction to Tickets in Autotask
Overview of the Sales Process in Autotask
The Autotask database provides features that allow users to forecast sales and generate quotes for… Read More »Overview of the Sales Process in Autotask
3 Low-Cost MSP Marketing Resources to Help MSPs Thrive
This post shines a spotlight on 3 low-cost MSP marketing resource platforms that are devoted… Read More »3 Low-Cost MSP Marketing Resources to Help MSPs Thrive
3 MSP Communities Any MSP Should Join
Running an MSP business is challenging- why go it alone when you don’t have to?… Read More »3 MSP Communities Any MSP Should Join
Classification Icons in Autotask
Classifications are visual identifiers used to categorize and search for companies in Autotask. For example,… Read More »Classification Icons in Autotask
What are Autotask PSA widgets?
Widgets are graphical components on dashboards that visualize and summarize information about data in your… Read More »What are Autotask PSA widgets?
Customer Relationship Management in Autotask
Autotask’s approach to CRM is unique in that it represents your ongoing relationship with a… Read More »Customer Relationship Management in Autotask
Set Display Preferences in Autotask
The Preferences page resides within your Autotask profile menu and lets you customize your user… Read More »Set Display Preferences in Autotask
