Skip to content
Knowledge Base Help Center
Categories
Print

Created a Fixed Appointment without a Calendar Invite

There are times you want to lock in a day and time for an activity, e.g., you want to reboot a server this Sunday at 10pm to finish a software installation. To do that, you need to use a Fixed Appointment in Rocketship. However, for this example, you do not want to send a Calendar Invite to the Ticket Contact.

To do that you can choose the “Advanced” Fixed Appointment.

Choosing the Advanced Fixed Appointment Type
Choosing the Advanced Fixed Appointment Type

Once selected, you can decide who will, and will not, received invites by opting to not include them in the Contact selection field.

Deciding which Contacts should get a Calendar Invite
Deciding which Contacts should get a Calendar Invite
Table of Contents

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

Share via
Copy link
Powered by Social Snap