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Fulfillment Policy

Version 1.0 – Effective May 5, 2025

Giant Rocketship provides SaaS products delivered immediately after signup. There is no physical shipping.

Refunds

We offer a 30-day money-back guarantee.
To qualify:

You must attend all scheduled onboarding meetings.

You must request the refund in writing (email to [email protected] or mail to our business address) within 30 days of your subscription start date.

Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No partial refunds are given for unused time unless you qualify under the refund policy above.

Contact

Email: [email protected]
Phone: 225-286-7008
Mail: Giant Rocketship, 804 Main St, Baton Rouge, LA 70802

 

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.