Top MSP Community‑Recommended Microsoft 365 Backup Tools

Managing backups for small Microsoft 365 tenants—like a five-person cloud-only business—can be deceptively complex. While Microsoft provides basic data retention, it doesn’t offer full backup or recovery across all services. For MSPs, that gap means risk. From accidental deletions to ransomware, safeguarding Exchange, OneDrive, SharePoint, Teams, and Entra ID data is essential. Fortunately, a growing list of easy-to-use, MSP-friendly backup apps are tailored for small clients. In this blog, we break down the most trusted, cost-effective tools—based on real MSP feedback and up-to-date industry insights—to help you deliver seamless protection without complexity.

CubeBackup for Microsoft 365

A self-hosted or private cloud solution perfect for MSPs who want control and affordability. CubeBackup supports Exchange, Teams, SharePoint, and OneDrive. It's ideal for small tenants who don’t need a full SaaS solution but still demand robust protection.

Why MSPs Like It:

  • Low-cost and self-managed

  • Tenant isolation

  • Flexible storage (use your own cloud or local drives)

afi.ai

This modern SaaS backup platform offers full Microsoft 365 and Entra ID protection, including Power Platform and Planner. It provides daily backups, 50 GB pooled storage per tenant, and fast search/restore functionality.

Why MSPs Like It:

  • Fully cloud-native

  • Auto-discovery of new users and services

  • Transparent $3/user/month base pricing

Veeam Backup for Microsoft 365

Known for enterprise-grade backup, Veeam also supports MSPs via rental licensing and multi-tenant configurations. Store backups on Azure, AWS, Wasabi, or on-premises. Excellent for scaling up while offering granular recovery for Exchange, Teams, OneDrive, and SharePoint.

Why MSPs Like It:

  • Flexible deployment

  • Integrates with Azure and S3 storage

  • Entra ID support and full API access

Dropsuite

Dropsuite offers seamless M365 data protection and archiving, now acquired by NinjaOne. It’s ideal for MSPs who want to bundle backup and archiving into an RMM platform or manage it via a Pax8 integration.

Why MSPs Like It:

  • Unlimited storage and retention

  • Email journaling and archiving

  • Direct-to-cloud integration

Acronis Cyber Protect Cloud

A trusted name in MSP data protection, Acronis combines backup with endpoint security. For clients needing full-service protection, this all-in-one platform covers 365 backups, anti-malware, and patch management.

Why MSPs Like It:

  • Broad feature set

  • Integrated cybersecurity

  • Strong brand recognition

AvePoint Cloud Backup

AvePoint leverages Microsoft’s backup APIs and supports granular restoration, automation, and unlimited retention. Built for multi-tenant MSP environments, it scales up without adding operational complexity.

Why MSPs Like It:

  • Unlimited backup

  • Secure and compliant

  • Excellent dashboard and reporting

Other Mentions by MSPs

  • Synology Backup: Localized NAS-based solution, ideal for hybrid scenarios.

  • CloudAlly: Unlimited retention and cross-cloud app coverage.

  • SpinOne: SaaS backup with security monitoring for cloud apps.

  • Axcient: Known for its simplicity and integration with Pax8 for fast provisioning.

  • Druva: Cloud-native solution with flexible, per-user licensing.