Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions.
Automate ticket assignment based on skills and availability with SmartDispatch.
Effortlessly schedule appointments, including travel time for onsites, with SmartMeetings.
Transform team workload management with Rocketship's SLA-driven SmartWorkQ.
Prevent SLA violations with our AI-driven predictive solution SLA Sentinel.
Eradicate forgotten customer support tickets with TicketGuard.
Accelerate process and enforce procedures with forms via SmartWorkflows.
Enhance process and save time with TicketRecur.
Meet Rocketship, the AI-powered platform that supercharges helpdesk profitability. Say goodbye to manual ticket management and enjoy reduced labor costs per ticket. Join us today for a more profitable helpdesk.
“Rocketship has been a game-changer for our team. We’ve stopped wasting time managing tickets in Autotask and can now focus on working them and providing exceptional customer support. It’s given us the freedom to devote more time to our customers, ensuring their needs are met quickly and efficiently. Rocketship is a true lifesaver for our helpdesk operations.”
Francis Dean, VP, BoldIT, GmbH
© Copyright Giant Rocketship 2023
UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN
In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.
