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Why can’t I see the Rocketship Ticket Insight in my Autotask tickets?

Updated
ByDustin Puryear

The likely cause is that you have all Ticket Insights hidden in Autotask tickets.

To enable the Ticket Insights column, which includes Rocketship, be sure to “unlock” the two-column layout.

Why cant I see the Rocketship Ticket Insight in my Autotask tickets Giant Rocketship | Autotask
Ticket Insights are Hidden
Why cant I see the Rocketship Ticket Insight in my Autotask tickets Giant Rocketship | Autotask
Ticket Insights are Visible
Posted
Updated

UPCOMING DECEMBER WEBINAR ON AUTOTASK KANBAN

LEARN MORE

Upcoming webinar on the power of Kanban in Autotask!

Why cant I see the Rocketship Ticket Insight in my Autotask tickets Giant Rocketship | Autotask
Register Now

In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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