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How to verify your web browser is setup for Autotask

Autotask PSA is browser-independent and currently supports (both 32-bit and 64-bit) Chrome, Edge, Firefox and Safari browsers. Certain browser settings are essential for Autotask PSA to function correctly. 

It is recommended to perform a basic browser check to ensure certain browser settings are enabled for the most critical aspects of running Autotask. The following utility checks browser settings and offers a report of its findings and recommendations:

Click here to run a browser check for Autotask

Note: If you update Windows, all Windows settings, including browser settings, will be re-set to factory settings. This issue can happen even for incremental updates, and interferes with your ability to run Autotask PSA. It may also change your default browser! You must check your browser settings after each upgrade of the operating system.


In this webinar, Dustin Puryear, Autotask expert and MSP industry veteran, will show you how to set up Kanban boards in Autotask, integrate them with your workflow rules, and how to get the most out of them.

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